Meet the Authors: Louise Phipps Senft and William Senft - "Being Relational"
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Improve the quality of your interaction with others. In their new book, "Being Relational: The Seven Ways to Quality Interaction & Lasting Change" (HCI Books), Louise Phipps Senft and William Senft of Baltimore Mediation outline a comprehensive approach to being relational, not transactional, when interacting and dealing with people.